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Need help?
0371 384 5942
Frequently Asked Questions
Can I buy an eGift card and send it at a later date?
Yes, simply select ‘I’d like to send this eGift Card on a future date’.
What should I do if I send my eGift card to the wrong email address?
Don’t worry, you can amend the recipient email address via the link on your email confirmation.
What should I do if the recipient doesn’t receive their eGift card email?
Ask them to check their spam/junk folder.
How do I check the balance of my eGift card?
Balance enquires can be checked
online
, at The Grand Hotel Birmingham, or by calling us on 0371 384 5942.
Need more help?
Call us on 0371 384 5942.