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Terms & Conditions

  1. Our gift cards can only be used for goods and services at The Grand Hotel Birmingham in the United Kingdom.

  2. The purchased gift card will expire 12 months after purchase and any remaining balance thereafter will be reduced nil and forfeited.

  3. The gift card is not a cheque guarantee, credit, debit or change card and cannot be exchanged for cash.

  4. No change will be given but the balance may be used for future purchases within the expiry date.

  5. Balance enquires can be checked online or at the hotel.

  6. We will not be help responsible for lost or stolen cards - protect this as you would cash.

  7. We reserve the right to amend Terms and Conditions.